All of this content used to be spread over three different blogs at three different domains and it's now been merged into one. Why was it ever three? Because at the time it seemed reasonable that each of them was for a different audiences, and yet over time I've found that the lines between topic areas got blurrier and tended to overlap. So now they're all together in one place.

If you encounter things that seem broken, please let me know and I'll get them fixed.

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There's a lot here and if you're not sure where to start, here are some popular starting points. From these, you'll find crosslinks to even more topics. Enjoy!

A decade with LEGO Serious Play

I just realized that it’s been ten years since I first took LEGO® Serious Play® training with Robert Rasmussen. I have this listed on my business cards and it’s amazing how many great conversations this starts. LEGO seems so out of place in a business context, that people immediately want to know more.

When we don’t have safety

While we often talk about psychological safety, we often don’t prioritize fixing the environment to make it better.

The facilitators role

If you’re facilitating the daily coordination meeting (standup, daily scrum, whatever you want to call it), and you’re doing all the talking, then you’re doing it wrong.

Constraints enable creativity

With retrospectives, we generally have specific formats that we follow, rather than just pulling people together and expecting them to talk. This feels very counter-intuitive for many; surely we don’t need rules or formats to get people to come up with creative ideas. Yet doing that will dramatically improve the results we get.

The extreme in eXtreme Programming (XP)

My first exposure to anything Agile was with eXtreme Programming (XP) back in 1999. While it had many process steps similar to what Scrum and Kanban offer today, the thing that really differentiated XP was it’s focus on technical practices. It’s those technical practices that we are usually referring to when we talk about XP today.

A tale of two teams

I was asked about two teams recently. They worked on the same product, did very similar work, and had similar team composition (team size, skills, etc), yet one of them was noticeably outperforming the other. The company wanted to understand why this was happening and how they could make it better.

Thinking we want more documentation

It’s quite common when we reflect on problems that someone will say “we just need better documentation”, and everyone will nod their heads. Yet we rarely ask the question “if we wrote better documentation, would anyone actually read it?”

Hero culture revisited

Hero culture is a situation where one person, or a small number of people, take on the majority of the work, and others start to step back. If you hear things like “these people don’t pull their weight and I have to do everything for them”, you may not have lazy people at all. You may have the effects of hero culture destroying the teamwork that you should have.

Optimizing for our own effectiveness

One of the mistakes we make is assuming that people will make logical and rational decisions to optimize for the perfect overall outcome. People do make decisions that seem logical to them, however they do so within their own context. They do what’s right for them, not what’s optimal for the overall situation.