Tacit knowledge
When I was a teenager, I read a book called Juggling for the Complete Klutz, which seemed just perfect for me. It came with three bean bag balls, and instructions on how to use them.
Stalled work
I talked recently about how many items in progress (WIP) we have and how lower is better. That’s absolutely true, and yet it’s not the whole picture. Of the items that are started, how many of those are actually being worked on?
Work in Progress (WIP) for a team
I’m frequently asked what is the optimal amount of work in progress (WIP) for a team, and everyone is disappointed to hear that there isn’t one.
Motivation and deadlines
While in a meeting, I heard “It’s easier to get things done when there is a deadline”, and that tells me something about motivation, or more specifically, lack of it.
Sometimes we just need to pick up the fax machine
My friend Dave once got brought in to help with a large project. The company was purchasing a large fax system from a vendor and then planned to extensively customize it to work in their environment.
LEGO Serious Play and Threat Modeling
Here’s a great case study of how the World Wide Web Consortium (W3C) has used LEGO® Serious Play® to do threat modeling around digital identity.
What can we share from a retrospective?
We talk a lot about having a safe space for a retrospective, about creating that environment where it’s safe to open up and honestly talk about the real problems. We tell management that they should have no expectation of knowing about the specific conversations that went on inside a team’s retro, and that’s correct.
Larger retrospectives
In my Retrospective Magic course, I’m mostly focused on team based retrospectives, and I was asked this week what needs to change when we’re doing a larger one?
Appeal to authority and GenAI
“Appeal to authority” is both a commonly used persuasion technique, and also a logical fallacy described in the excellent book Logically Fallacious: The Ultimate Collection of Over 300 Logical Fallacies. It’s when we insist that a claim is true simply because a recognized authority said it was true, and without any actual supporting evidence.
Bad documentation
I grew up in a large city, and when I first moved out to a small town, one of the first differences I noticed was how everyone gives directions based on how things used to be.