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All of this content used to be spread over three different blogs at three different domains and it's now been merged into one. Why was it ever three? Because at the time it seemed reasonable that each of them was for a different audiences, and yet over time I've found that the lines between topic areas got blurrier and tended to overlap. So now they're all together in one place.
If you encounter things that seem broken, let me know and I'll get them fixed.
Browse by topic area:
| Category | Formerly found at |
|---|---|
| Psychology & Behaviour | UnconsciousAgile.com |
| Flow, Kanban, Scrum | ImprovingFlow.com |
| Metrics and Forecasting | ImprovingFlow.com & MikesHardMetrics.com |
| Technical Practices | AgileTechnicalExcellence.com |
There's a lot here and if you're not sure where to start, here are some popular starting points. From these, you'll find crosslinks to even more topics. Enjoy!
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Neuroscience / Psychology
- Psychological Safety: An overview. For the science, see the SAFETY model. For Google's research into why it's important for high performing teams, see Project Aristotle. What happens when we don't have that safety?
- Anxiety and Stress: For the science, see Polyvagal Theory or a description of some neuroscience, illustrated with a bear encounter. To let go of that anxiety, see the Anti-Anxiety toolkit.
- Generally more about the brain: Cognitive bias, motivation, default mode network, systems 1 & 2 and neurotransmitters (chemicals) that drive behaviour.
- Language patterns: Why language is so important, and Clean Language, a specific language pattern that has excellent application for coaching.
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How to improve...
- Meetings: The common problems with meetings. Improving the standup / daily coordination meeting. Retrospectives are covered in my popular video course Retrospective Magic. Then what if your people won't participate?
- Improving learning: with neuroscience and LEGO.
- Improvement: Continuous improvement in general. Understanding the metaphor of "lowering the water level".
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Flow of value
- Metrics: Flow metrics, probabilistic forecasting.
- Waste: Overview of waste. Understanding the cost of interruptions, and the kinds of waste that gets in the way of flow.
- Work in progress (WIP): Setting initial WIP limits. What to do when we're overwhelmed with WIP
- Metrics and Forecasting: All of these have their own category now.
- Technical practices: Continuous integration, TDD as design, and ensemble programming.
- Ensuring we're building the right thing: Slicing stories and epics. Understanding the context of what we're building. Knowing how to prioritize that work.
- Something fun: The millennial whoop, and inattentional blindness.
- Recommended reading: I'm often asked for book recommendationsbook recommendations.
Retrospective Magic
The content from this workshop has been expanded and turned into the video course Retrospective Magic.
Collocated vs Distributed Teams
For years, agile coaches have been touting the benefits of collocated teams and pointing out the inefficiencies of having people remote. When COVID-19 struck and everyone was required to work from home, we found that while teams certainly weren’t as effective as they’d been in the office, it wasn’t nearly as bad as had been anticipated. How do we make sense of this?
Six Thinking Hats
Six Thinking Hats is a technique to improve creativity by focusing our attention on only one perspective at a time. Useful wherever we need creativity - from retrospectives to product planning to strategic visioning.
Putting the Moose on the Table: A LEGO based retrospective
In order for teams to step into high performance. it’s critical that they develop the practice of having effective conversations about what is and isn’t working. Yet in practice, the retrospective meeting is often the least-valued of the agile events: team members feel that their retros are boring, repetitive, and superficial.
Exploring the Anti-Anxiety Toolkit
Stress and anxiety are widespread in our industry and you may have already noticed that it’s really hard to coach someone who is highly stressed or anxious. It’s also really hard for you to personally perform at your best when you’re in that state.
Brain Talk
Words direct attention. Some words will encourage superficial conversations while others will allow you to quickly get into deeper, more meaningful ones. Learn some of the language patterns used by hypnotists and other effective communicators.
Links
A variety of links off to studies and articles that support the concepts covered in this site. Unconscious behaviour, neuroscience, psychology, etc.
Body Language
The triune brain theory suggests that we have three distinct parts to our brains: The reptilian brain, the limbic system and the neocortex (conscious). When we’re talking about body language, we’re almost exclusively talking about those things controlled by the limbic system.
Apex Problem
In hypnosis, the “Apex Problem” refers to a situation where the client is cured so effectively that they don’t remember ever having had that problem.
Teddy Bear Effect
As the story goes, the computer science lab at Reed College has a rule that before you can ask for help with the programming problem you’re working on, you have to first explain that problem out loud to the teddy bear in the corner.