Your teams aren’t broken
Companies sometimes bring me in with the mandate: “fix my teams”. Other times it’s not said quite that directly, but the message is clear. Leadership has decided that something is wrong with the people doing the work, and I’ve been hired to correct it.
The people I’ve been warned about
When I first arrive in a new engagement, it’s not uncommon to be warned about specific people. “Bob will push back on everything you say” or “Janet just won’t play along”. The warnings are usually well-intentioned, with helpful colleagues trying to prepare me for what’s ahead.
Pre-requisites for Continuous Improvement
Continuous improvement is a process of constantly seeking out ways to improve and optimize performance, processes, and overall organizational success. An agile environment hinges on this notion of continuous improvement. We don’t expect to be perfect today but we do expect to be improving over time.